Home Blog Delivery Contractors Gig Delivery Platforms Doordash Delivery Driver Doordash strategies 11 Effective Strategies to Improve Doordash Customer Rating, Stride App Review 2023 (Mileage Tracker Report Card), How GetUpside Referral Program Works (Beware the Danger in its New Terms). This is why monitoring your reputation is so important. Can support take off a 1 star rating? : r/doordash_drivers Knowing what I know, unless the service is dreadful, I dont have a choice but to rate five stars. How much does a Customer Service Representative make at DoorDash in I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. If the order amount thats presented to you is extremely low, it means the customer either didnt tip or the tip was very small. Following the instructions given to you shows the customer that you respect them and their wishes. There are two main types of DoorDash contract violations that you'll likely encounter as a Dasher. How to Monitor Your Reputation on DoorDash - Merchant Centric Lately, I have been the victim of some vindictive idiots giving me 1 and 3 ratings. There are times you just know that a particular delivery is probably very late. Order already late when offered. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} Just like any business, the impression people have of your service is crucial to your success. Unfair scoring system . 9 Most Important Doordash Accessories, Tool & Gear for Dashers (2022). In order, those ratings include: When you signed up for Doordash as an independent contractor in the gig economy, you are your own boss running your own business. In two separate lawsuits, the city argued the companies use misleading fees and . DoorDash 4.4 (111) Write a review On-Demand Delivery and Pickup see alternatives Compare ( 2) App Info Pricing Features Reviews Alternatives Integrations DoorDash Reviews Overall rating 4.4 /5 111 Rating criteria Value for money Ease of use Features Customer support Likelihood to recommend 8.27/10 Reviews by rating 5 67 4 31 3 7 2 4 1 2 RSG contributor Dash Bridgescovers how delivery ratings work for DoorDashers and how they could be improved, both on the pickup and delivery side. DoorDash has an extensive deactivation policy that outlines all the contract violations and other actions that may lead to deactivation. And I got this: Not exactly a penetrating examination of your customer experience! There are customers who do dumb things. Winter Weather Stranded Bus Passengers for Days in California The order may be an hour late by the time you get it. Get started using our, New startup pays you to do other peoples laundry, Uber Eats updates courier experience in grocery delivery gig. Theyre far more likely to rate you when something goes wrong. All public store reviews are subject to approval before publishing. The good part of this is that a computer doesn't play favorites it doesn't give their buddy or a hot girl or guy the best orders it doesn't give them the best schedule it just does what it is programmed to do. They rush you to the store to wait even the store hasn't confirm the order yet. Understanding the Pay Model, Is Doordash Self Employment? Each delivery company offers a similar base pay and tips amount. Don't stress, and get in touch with DoorDash if it keeps happening so they can tell you what the customers aren't happy about :) Edit: customers also aren't required to rate you, so if only half of the customers rate you then each rating will be given an even higher weight. This company would not survive if it was not for the backbone which are their delivery drivers. ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px} In the 3 and a 1/2 years that I've been dashing I've maintained at least upwards of 4.96 to 5. I used to care about ratings. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food . But, supposedly those ratings are If I gave him 4 stars, thats a path to certain deactivation! Most large reputable companies will have an open door policy towards addressing grievances. Could this help someone else? ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px;text-align:left;margin-right:28px}._2iNJX36LR2tMHx_unzEkVM{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex}._2iNJX36LR2tMHx_unzEkVM ._24r4TaTKqNLBGA3VgswFrN{margin-left:6px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} The DoorDash Rating System Here are a few specifics to the DoorDash rating system: 1-5 scale (5 being best) Average of your most recent 100 ratings Ratings under 4.2 subject to deactivation No direct feedback received If you Dash, you have your own score, which looks like this: 1-5 star rating systems aren't unique to the gig economy. Excuse me , I am doing my job right so dont tell me I deserve that rating. People who may have tipped well in the past but had a bad experience may be less likely to add a tip for future orders. Lmao you might need to work on something if you haven't gone over a 4.3 in YEARS.. Is your Car presentable and clean? How to Be The Highest Paid DoorDash Driver [Complete Gu - Wurk 42/50 is 84%, a solid B. Review this company. "It was very, very, very heartwarming." Two, it communicates I care about what Im doing. It's about time they start caring about those that make them all this money. He applied his thirty years experience managing and owning small businesses to treat his independent contractor role as the business it is. The only instructions I was given was leave at door at that's what I did! This is the one we are talking about here. If Ive got any question about where Im delivering, Ill call and say something like I just want to make sure Im in the right place, since I cant see the address. How To Dispute Doordash Rating - Eye Brow Mag I never signed up for Uber/Lyft. Doordash Driver Review (2022): Is Doordash a Good Job? I don't see any change in my offer quality when I regain my 5.00 rating so I don't get why it feels so crucial to you. Unfortunately, thats probably a pretty high percentage of people who either dont tip or leave very small tips. Just never look at the customer raiting, it's not permanent. ._3Z6MIaeww5ZxzFqWHAEUxa{margin-top:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._3EpRuHW1VpLFcj-lugsvP_{color:inherit}._3Z6MIaeww5ZxzFqWHAEUxa svg._31U86fGhtxsxdGmOUf3KOM{color:inherit;fill:inherit;padding-right:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._2mk9m3mkUAeEGtGQLNCVsJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;color:inherit} I think doordash may be the most successful yet frustrating food delivery service there is. Please include attribution to EntreCourier.com, Everything You Need to Know as a Dasher (Doordash Delivery Driver) 2022, How Much Does Doordash Pay its Dashers? I submitted a 5-star rating, even when I knew he couldve done better (see above). They get notifications from Doordash along the way. Chicago Sues DoorDash and Grubhub for Deceptive and Unfair Business Be thoughtful about the experience you are providing. It could be that they are understaffed and overwhelmed in trying to sort through all of these grievances. This guide will walk you through the process of disputing a rating, from gathering evidence to contacting DoorDash customer support. So I stick with food delivery. The perfection required is disheartening, like the Ziosk stories. Dashers are not employees, however you can have your contract deactivated if you don't do what you've agreed to do, which is deliver the items in a satisfactory manner. When I got my one and only 1* I was extremely upset. As an independent contractor on the Doordash platform, your customer ratings can be the difference between making good money as a Dasher and not earning anything. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Should I Deliver on Christmas for Doordash, Uber Eats and others? Be a pro. 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. Is there an accessible spot that isnt on the ground? Id like to see a system that shows you what each star means, and points out that 3 is actually average. It indicates the ability to send an email. ._1x9diBHPBP-hL1JiwUwJ5J{font-size:14px;font-weight:500;line-height:18px;color:#ff585b;padding-left:3px;padding-right:24px}._2B0OHMLKb9TXNdd9g5Ere-,._1xKxnscCn2PjBiXhorZef4{height:16px;padding-right:4px;vertical-align:top}.icon._1LLqoNXrOsaIkMtOuTBmO5{height:20px;vertical-align:middle;padding-right:8px}.QB2Yrr8uihZVRhvwrKuMS{height:18px;padding-right:8px;vertical-align:top}._3w_KK8BUvCMkCPWZVsZQn0{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-actionIcon)}._3w_KK8BUvCMkCPWZVsZQn0 ._1LLqoNXrOsaIkMtOuTBmO5,._3w_KK8BUvCMkCPWZVsZQn0 ._2B0OHMLKb9TXNdd9g5Ere-,._3w_KK8BUvCMkCPWZVsZQn0 ._1xKxnscCn2PjBiXhorZef4,._3w_KK8BUvCMkCPWZVsZQn0 .QB2Yrr8uihZVRhvwrKuMS{fill:var(--newCommunityTheme-actionIcon)} Create an account to follow your favorite communities and start taking part in conversations. Find jobs. He also didnt pause his ongoing phone conversation when handing me the food. Some, however, just end up with a bad feeling about Dashers. I understand there are times that a customer crosses the line. Im amazed how many times I see Dashers critical of when a customer tries to over explain things. There are four different metrics that Doordash makes available in the Doordash driver app. Also it really only happened a few times but silly me thinking I had the right to protest not receiving items I paid for including the service charge and tip for the . Still haunted by the 1* though. Were operating in systems where 4.6, 4.2 or anything below a perfect 5 threatens your job. Time for you to step up.Time for you to come in defense of your hard working Dashers. The problem here is, some customers love it when you knock because they may not notice the notification from Doordash that it's there. The insiders with lots of ownership in the company already sold their stocks at the top before they crashed. (This is the average Dasher rating). I've come to believe (that the supervisors that are supposed to be looking at these matters) are not following through on their end. The lawsuit, described in an . Consider the type of food, traffic conditions, and how the distance will impact the quality of the food. Here's what it boils down to: Provide excellent customer service. DoorDash Employee Review: Unfair scoring system | Indeed.com The lower the tip, the higher the probability that a customer will leave a low rating. Press question mark to learn the rest of the keyboard shortcuts. In order, those ratings include: Average Customer Rating. I don't go the extra mile for customers, but I work honestly and follow directions. The restaurant may have screwed up details about the order. Dasher . (Note: Can I expense this?). Understanding if you are at risk of being completely uninsured while delivering for Doordash. If you dont like something about the customer, the order, Doordash, or about your day, keep that to yourself. ._1sDtEhccxFpHDn2RUhxmSq{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._1d4NeAxWOiy0JPz7aXRI64{color:var(--newCommunityTheme-metaText)}.icon._3tMM22A0evCEmrIk-8z4zO{margin:-2px 8px 0 0} For many, constant additional notifications can be annoying. 63 different strategies that may help you increase your profits as a Doordash delivery driver. As long as you just keep working honestly, you will be fine. ._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} But the food was still great. Delivery Driver 3,983 reviews; Driver 2,437 reviews; Everything else is in their view unimportant. Doordash Representative Explains How Unfair the Customer Rating System Is. DoorDash Driver Review - Lowest Pay and unfair ratings My non-corporate-speak ratings would say: 1 Extremely bad service. Read what Driver employee has to say about working at DoorDash: They have sent me numerous times on 2 orders far away from each other one order $3.00 other $2.50. Because doordash and both doordash driver are unfair, and extremelyThis app also has been dwindling in business anyways, and constantly change their qualification standards for dasher perk unlocks. The least I deserve is a company having my back when I have been falsely rated or accused of something that I never did. Well discuss: After every delivery, Doordash customers have the opportunity to rate their service. Any ratings of 1, 2 (and possibly 5), needs an explanation of at least 50 characters before submission. But as far as the customer is concerned, the delivery was late. Grubhub, DoorDash hit with lawsuit for 'deceptive and unfair' practices in Chicago. DoorDash and Chase have announced the launch of the DoorDash Rewards Mastercard which is DoorDash's first co-branded credit card. Doordash orientation .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} For me, if a delivery is all going as planned and there are no potential issues, I dont feel the need to say anything. Up until a month ago, I had a perfect customer rating of 5. Heres what it looks like: I strongly dislike that I have to declare an order as good or bad before specifying the reasons. On a 1-5 rating scale, if youre averaging below 4.6, you risk deactivation. Review this company. This articledescribes a nightmare for servers, where tablet averages below a perfect five are considered problematic. Looking at it another way, if you got 46/50 on a test, wouldnt you be stoked? No reason to cry over a couple 1 stars. I sincerely enjoy my work as a Dasher, but let there be no doubt, I am here to maximize earnings! Extremely late orders are the most common violation you may receive. Some Dashers feel they make more money because of using them. Thats because the only way to boost your ratings is to get positive ratings. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.ea0ac1df4e6491a16d39_.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} This isnt about risk or mandates as much as its out of respect for the customer. Treat this like youre running a business (you are). The purpose of communication should be to help you complete your delivery in the best manner possible. The bottom line is, customer rating doesnt matter that much unless youre in danger of it impacting you. If you were delivering to a friend or family member, how would you do things? Instead, if I were to ask for a rating Id phrase it something like this: To help me serve you better next time, could you let me know how I did by providing a rating?. However, you still need to be aware of what was in the order, and does the packaging seem consistent with the order? However, because of that I leave instructions NOT to knock. Few things are more frustrating. I sent a little greeting letting them know I was at McDonald's and would be on my way (I have since stopped even sending greetings) she messaged back "make sure they put the sauce" so I did ask them. Doordash driver pay You know how they say the customer is always right? There are those who have an extremely tight budget. 63 Proven Tips: How to Make the Most Money Delivering for Doordash, Doordash Taxes (2022): The Complete Guide by a Dasher for Dashers, Doordash Driver Support: How it Works and When to Use It, Doordash Deactivations, Completion Rates, Late or Incomplete Deliveries. Our Doordash vs. Uber Eats Pay Verdict. Will I need a doorcode to get in?. Ive seen more than enough Dashers who I think, I dont want them anywhere around my food. Former President Donald Trump has released a song with a choir of men imprisoned in connection to the . Make 3 an average, and say it! One, bad ratings can make you ineligible for the Top Dasher program. Can support do anything about it? What can disqualify you from Dashing? Job Work/Life Balance. This idea was inspired by this Lyft policy. Dashers receive access to feedback (anonymously) after a certain period of time. Sign in. The stratospheric expectations for these scores can encourage lobbying strictly for the benefit of the rating, i.e. Ron Walter made the move from business manager at a non-profit to full time gig economy delivery in 2018 to take advantage of the flexibility of self-employment. I got a one star yesterday, dropping me to 4.91 (after 3+ months of 5 and 4.95 ratings) due to friendliness , What a load of BS Im your delivery man, not your friend . If you communicate by your appearance that you care about what you look like, it also makes them think you care about their food. If you do that, you will keep your job, and keep top dasher. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} View all DoorDash reviews. DoorDash corporate, if youre reading, Id like you to place the topics in the middle and have options for good/bad on either side. The system is built with these random customers in mind. The door dash customer ratings are unfair : r/doordash I went from 4.80 down to 4.64 and now it's 4.55 and it's starting to worry me because door dash deactivates account when it's gets to 4.2 or under Advertisement Coins 0 coins Premium Powerups Explore Gaming This format allows Dashers to provide a far more accurate portrayal of their experience. Would you like me to knock or ring the bell when done? I've yet to find a customer who didn't appreciate being asked. They have departments and phone numbers that you can contact to discuss your issues.They also have formats for you to submit your grievances in writing. Ill get orders where parking is terrible and the food is slow, but the cashier was apologetic and the delivery was easy. This takes me to one of my pet peeves. Doordash Driver Requirements, Background Check, and how to Qualify. Failure to do so could lead to deactivation. I tend to save my communications for any time I think there may be an issue or if I need any clarification from the customer. Unfair ratings *actually* excluded? : doordash - reddit Hot food can get cold. My Dasher didnt have my pizza in a warming bag, although the box was warm when he handed it to me. A long delivery makes that harder to do. Keep your car clean. Well talk about that in this article. - YouTube There literally is no recourse or the ability to get ANY information on Customer Ratings and Doordash. its just a rating it will fall of after 100 deliveries and doesnt really impact your account in any way unless you fall below a 4.7 in which case you just wouldnt be eligible for top . But enough will. I have been a Dasher for over 3 and a 1/2 years and I have almost 9,300 deliveries to date. Be considerate of the customer in where you place the food. 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