Delivery to Australia was super cheap and very very fast! Newsletter subscription. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! This arrived within only two working days and all items were delivered intact and all there. Here are 8 tips for writing great reviews. Bought a pair of Boss trainers at the end of November 2022. Ordered Nike trainers. 3. Great sale and super quick on delivery. Frasers Group reportedly offers to buy Footasylum Shoved the card machine into our face. Subscribe in print, digital, or a great-value bundle. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Footasylum discount codes - 60% OFF for February 2023 | T3 Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Will definitely be ordering from them again. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Can I return my online order to one of your stores. You have disabled javascript in your browser, please enable. . Package allegedly dispatched on 11th December and now reported as list in transit! Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Ordered almost 400 worth of clothes for my son on the 12th of December! Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. A simple full refund is all I wanted from the first time I was messed around!! Tried to send Crocs back as they didnt fit my daughter. Happy from start to finish! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find out how we combat fake reviews. We hope to see you shopping with us very soon. 2023 Trustpilot, Inc. All rights reserved. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Footasylum Reviews | Read Customer Service Reviews of www.footasylum When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. In November 2022 I placed an order with FootAsylum and it never came. Purchased 2 pairs of Salomon trainers in different sizes. Reordered again Sunday afternoon, Monday morning was here. If this was my store, they would all be sacked. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Take care!Thanks,Rebekah. In November 2022 I placed an order with FootAsylum and it never came. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Please note that we may share your email with the company to verify your order. Find out how we combat fake reviews. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. Here are 8 tips for writing great reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Shocking service avoid disappointment. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 124.99. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. I will always order with footasylum I am very happy with the service and products. One very disappointed son this Xmas! 2023 Trustpilot A/S. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Email never arrived so ended up going to a store on crutches to get a refund. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! How does Footasylum deliver? - Reviews To contact the Footasylum customer service team, start a live chat on the website. For all international returns outside of the UK, please visit our dedicated international returns page. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Shocking service avoid disappointment. Manners cost nothing. Footasylum exchanges are only available in the UK. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. After reading reviews I wished I hadn't been such a scrooge but, 3 days later and 3 left to go Santa delivered. Will not use again. Quality, style and value superb. Will definitely be ordering from them again. They all fit perfectly. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Only response was we would receive a call within 8 hours - that was two days ago! Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Footasylum. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. First and last time I will use this company. Do you agree with Footasylum's 4-star rating? Returning faulty goods to footasylum MoneySavingExpert Forum Verification can help ensure real people write reviews about real companies. The kind your customers really want. Received 2 small refunds for I don't know what! Thank you so much. The lady at the till was no better. Thanks,Rebekah. Shocking service avoid disappointment. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers.