If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. Please include a copy of your invoice with the return as proof of purchase. We recommend postal insurance on return merchandise. However, it is not guaranteed that all stores will accept the return. Which Item Should You Bring With When Swapping A Fish? If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Any deviation from these criteria may result in a restocking fee. 0 Items in cart. Enjoy an aquarium without lifting a finger. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Check with your nearest store via the contact details for confirmation. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. Due to the nature of the closeout business, we often receive items in limited quantities. When you buy a fish, you hope to have it for several years. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Customers must also make the exchange within two weeks of the onset transaction. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. We are considered one of the top rated saltwater aquarium stores in WA. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. Sierra Fish & Pets. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. (425) 226-3215. Must ship Standard Ground within the 48 contiguous U.S. only. Please note: item (s) must be new, unused, in original condition and box, including all parts . Train them with harnesses, head collars, and muzzles. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. This is why they include purchase receipts on return terms and conditions. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Merchandise credits issued for returns without a receipt may not be used for online purchases. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. * Pleasing customers and pampering pets since 1972. Ellisha has been a freelance writer for over 15 years. Free shipping is never truly free. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. 1. It is spread all over the country, and you can easily find them on their website as well. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. (2023 Updated). The email will contain track package button(s), order details, and your tracking number(s). Comfort them with tunnels, hide outs, and the correct cage. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Most people buy a fish with big plans for it. View all return instructions. The sale of air rifles is restricted by some federal, state and local laws. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. (10 Reasons), Why Is McDonalds So Expensive? With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Yes, they do. You will not use any air rifle purchased from STP for an unlawful purpose. Process your items online within the returns timeframe, to create Instant Store Credit. Developed with By Tripster Developers . This will help them figure out which other fish may be a better fit for your tank or your preferences. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. For this information, you may have to find out from your nearest Petco store locally. Must ship Standard Ground within the 48 contiguous U.S. only. In such cases, you may want to return the fish. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. (Top 10 Reasons), Can You Return Paint At Lowes? Home - PetSmart - PetSmart Fish Return Policy. This credit is redeemable online or in store at any Sierra location. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. PetSmart Fish Return Policy in 2023 - What Should You Know? - SBXL Come check out our great selection of these and other bird supplies to optimize the birds health. And when it comes to fish, Im very particular about the store brand. 5025 Campstool Rd Any exclusions pertaining to an offer will be listed on each keycode email. Policy. PetSmart can test your water to find out what kind of problems you may have. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. And, as proof of purchase, you will also need the original purchase receipt. These items cannot be returned to Petco stores. Save. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. Both fresh and Saltwater. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. We . Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Sun 21. Petco allows returns for all the fish it sells. Shop all our bird products here. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. We welcome you and youre pets to our family. They must also be able to provide the items original receipt. Sierra Fish & Pets Company Profile | Management and Employees List If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Years in Business: 50. Business Started: 4/1/1972. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. All returns must be in the original manufacturer box. If a discount is applied to an item you will see Discount Details near the item. Sierra Fish & Pets was originally opened in 1972 under the previous name . Item was purchased within 60 days of return. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. The answer is simple. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. (2023 Updated), When Does Walmart Restock? If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. Keep them heated correctly with heat pads, and temperature/humidity gauges. If the fish that you return is alive and healthy, Petco re-sells it. California Department of Fish and Wildlife's Tweets - Twitter Hence, they ask for purchase receipts. Shop now for the best reptile products. We strive at this location to be the very best all around pet store in the Seattle metro area. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Cheyenne, WY 82007-1898. Find a Store. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. You will need to check to see if your fish is breathing. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. There is no provision for selling your betta fish at Petco even if you bought it from them. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Returns and Exchanges - 1800PetSupplies.com Fullest Answers And More. Sierra Fish & Pets in Renton, WA 98057 - (425) 226-3215 This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Get Sierra Fish & Pets can be contacted at (425) 226-3215. You can only return your sick, dead and unwanted fish and get refunded for that. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. You can return any unwanted fish to PetSmart. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. May 21 @ 11:00 am - 3:00 pm. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. You should bring back this fish to the pet store as soon as possible. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. 11AM-5PM Sun They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Sierra Fish & Pets - Ginger's Pet Rescue We strive at this location to be the very best all around pet store in the Seattle metro area. Sierra Fish and Pets | Your Local Seattle Pet Supply Store If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. Treat your small parrot with a new bird toy, playpen, or snuggle sack. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Shipping restrictions prevent us from selling fuel and/or flammables online. We specialize. We are considered one of the top rated saltwater aquarium stores in WA. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. These are Petsmart, Petco and Pet Supplies Plus. And the prices you got to be kitten me!! For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Our product webpages state any applicable restrictions on the shipping of that product. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. (10 Reasons), Why Is Dragon Fruit So Expensive? Can You Swap A Sick Or Unwanted Fish For Other Fish? You will not use any knife purchased from Sierra for an unlawful purpose. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Small Animals and Fury friends for any and all level of care. Registration requires that you go through the registration process and choose a password. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. If you are a repeat customer they also give discounts:). Any item not meeting the condition standards of this policy will be returned at the customer's expense. Whether you have your first cute little kitten or have a house full of cats. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Small Animals and Fury friends for any lifestyle and level of care. Please call 1-888-THAT-PET for assistance. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Shop. Save my name, email, and website in this browser for the next time I comment. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. You can only return it, and the refund will be processed after approving the request. Please send your return to: All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Shop here for your small animal products, Copyright 2023 Sierra's Pets Directions. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. It also allows you to buy many varieties of live fish from its stores. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. They can also get sick when they come in contact with other fish that are kept in the same tank as them. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Yes, you can. as the full amount of these methods of shipping cannot be refunded. Sierra has decided not to sell air rifles on-line. All of our made for a major retailer/brand items offer significant savings off their original retail price. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Returns without a receipt will receive a non-transferable merchandise credit. If signed into your account, click on the track package button(s) to see the status of your order. If the gills are not moving, the fish is no longer moving and might be dead. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. If your fish doesnt work out for some reason, you might not want to keep it. For security reasons, we keep a separate database to store web registrations. Reptile Reptile Lighting options for your terrarium or habitat. How Much Does It Cost To Put A Dog To Sleep At PetSmart? This credit is redeemable online or in store at any Sierra location. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. California, USA wildlife.ca.gov Joined July 2009 1,256 Following They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. We strive at this location to be the very best all around pet store in the Seattle metro area. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. Keep them tidy with stain/odor removers, poop bags, and scoops. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. To return the fish to Petsmart, you need to make sure all safety measures are taken. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. It does not mean that you cannot return these items if they do not meet up the requirements provided. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. Must ship Standard Ground within the 48 contiguous U.S. only. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. When you bring a fish home from a pet store, you dont bring it with an intention to return. Hop to Sierra for all the supplies to keep your critters healthy and happy. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them.