If youve a Virgin Media Booster, use the tip of a pen to press the Reset button on the additional Booster, for 7 seconds. It can be moved between rooms at a later date. You can unsubscribe at any time. Make sure you choose an internal wall, free from obstructions, such as: cupboards and shelves with lots of ventilation. Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. Fully locked to the router they are assigned to and they can't be changed on the users end. Want CNET to notify you of price drops and the latest stories? <>/ColorSpace <>/Font <>/ProcSet [/PDF /Text /ImageC /ImageI ]/Properties <>/MC1 <>>>/ExtGState <>>>/Type /Page >>endobj (See below if you run into trouble.). Similarly, I couldn't find a way to access the BLE functionality. Video guide prepared by Luqman Khanhttps://www.luqman.euHere is with how to self install virgin media pod. Depends what you mean by "work". Press and hold the WPS/Virgin Media button on the Hub until the lights start blinking. Press and hold the WPS button on the larger Booster for about 10 seconds and release it. How to setup or install virgin media pod in your home or office? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Two additional WiFi Pods can be added for those with bigger homes. and independent advice on what to buy. Offers are subject to eligibility and availability. The wireless and power lights will start to blink. Naturally, the speed is limited to whatever the pod can negotiate with the hub. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. . Amazon Eero mesh Wi-Fi review: a true rival to the Google Nest Wi-Fi? To verify click here. Press the sync button, on the side of the Booster connected to the Hub, for 3 seconds. Our staff members must strive for honesty and accuracy in everything they do. Instead, Virgin should automatically push an update to your phone. You may find that some equipment roams onto the 2.4GHz network because it is marginally stronger and never connects to the faster 5GHz network. To verify click here. If the connect lights flashing red, and the power lights solide white the pairing has failed. However, for iPhone owners in particular, it's not immediately clear how to enable the feature. Meet the Hub 5, ready to serve up Gig1 Fibre Broadband, our fastest most reliable WiFi yet. 12.00 a month *. Here are the most common and what to look out for: Use power sockets on internal walls, but dont use extension cables. Position away from devices that may cause interference i.e. Take control of your WiFi with the Virgin Media Connect app - YouTube 0:00 / 2:02 Take control of your WiFi with the Virgin Media Connect app Virgin Media 26.4K subscribers Subscribe 10K. From there, the setup is nice and simple. The Plume powered Virgin WiFi Pod is a hexagonal-shaped device (I am tempted to call it The Hex in reference to Wandavision), and its inelegant shape makes for an awkward fit alongside another plug. Then follow the steps to set them up again in our installation guide. Pretty good! To try again: But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. This means your laptop will always be connected to the node with the strongest signal without you even realising anything as changed. The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag. Reddit and its partners use cookies and similar technologies to provide you with a better experience. New pod arrived and looks exactly the same as . youre eligible for a Hub upgrade if you order or upgrade to one of our Gig1 Fibre broadband packages. Then switch the power on. If you find its blinking consistently and for longer than usual as happened to me on one occasion Id suggest rebooting the main Hub to get them back in sync. So, how much of a boost does the WiFi Pod bring? Available with M50 broadband or faster. The dual Ethernet means that they can be wired in directly to your cable modem. Virgin Media have provided me with a test unit of their new Intelligent WiFi pods to review. As it creates a mesh Wi-Fi network with the router, theres the chance for interference with other mesh systems such as Sonos, although that can be avoided by hooking your Sonos system up to Wi-Fi. Take the smaller one first and plug it into a mains socket, next to the Hub. Go to our WiFi Pod installation steps. Step 5: Tap Settings > Cellular and you should see a Personal Hotspot option. The Boosters are paired correctly if the connection lights (arrows) and the WiFi light are off. Within 2 minutes, hold the Sync button on the additional Booster for 3 seconds. Whereas before my top speed was over 500Mbps on WiFi, it has now dropped to about 480Mbps. When Ethernet is not available throughout the home, which is the case of most people, our pods will use Wi-Fi to backhaul the network traffic from your devices to your modem. Experienced in both magazine and , Unbiased and independent advice on what to buy, Virgin Intelligent WiFi Pod price and availability, You should buy the Virgin Intelligent WiFi Pod if. 3 0 obj<>stream For those who arent subscribed to these pricier bundles, youll need to cough up an extra 5 a month for the improvements. Plan ahead. If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) In practice, tri-band systems are much faster. Avoid direct obstruction to the Booster, such as cupboards or shelves. At least 20Mbps download speeds in every room or 100 one-off credit. Press and hold the WPS/Virgin Media button on the Hub until the lights start blinking. Here's how to access it: Step 1: Sign into your Virgin Mobile account. Would changing my Wifi creds to match his fool the Pod into thinking its still in his house? The wireless and power lights will start to blink. I usually split the names so that I always know which network I'm connected to. That means you will need to manually reconnect things which used the old name. The power light will stay on. The big limitation is that both your 2.4GHz and 5GHz WiFi SSIDs need to have the same name and password. Update or delete your post and re-enter your post's URL again. Virgin is also using the older Wi-Fi 5 technology, rather than Wi-Fi 6, as used on the far more expensive Orbi RBK852. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Mesh networks were originally developed for enterprise settings like offices, shopping malls but have since gained popularity at home as people invest in more devices and want total coverage throughout the home. You can also tap Wi-Fi Password if you want to modify the random one created by the service. They're useful, but come with some annoying limitations. Move the Booster to another socket ideally an internal wall. Got one of our newer WiFi Pods instead? Additionally, there's no plug pass-through, so this will take up a socket in your home. Virgin will supply customers up to three WiFi Pods in total, but each time the customer needs to setup and check coverage before an additional booster will be sent out. As part of the Plus service, you get a WiFi Pod for an additional 5/month. This may include adverts from us and 3rd parties based on our understanding. Want to update or remove your response? I can I configure this to work in my home with my Hub 4 or is it a case that this will only work in his house? For those who live in high-rise flats, this should be particularly important. On the existing Booster, thats already connected to the Hub, hold the Sync button on the side for 3 seconds. They don't seem to work with other ISPs, and there's no management interface to factory reset them. Whether our customers are working, streaming, browsing, playing or keeping connected online, the combo of new Hub features and WiFi Pods provides a step-change in connectivity that wont let you down.. First up, the new WiFi Pods will bring a so-called mesh network to your home. If you have a big home, put a pod in every room and you'll have fast WiFi broadcast everywhere. If youve invested in a bucketload of smart home gadgets from smart lighting, Alexa or Google Assistant-powered smart speakers, connected audio systems like those from Sonos, or security products, like Nest or Ring Doorbells this update should prove particularly useful. Now other devices in the immediate vicinity should be able to connect to your iPhone. (note: the coaxial cable will need to be unscrewed). We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. Basically none. And away from interfering devices with a motor like a washing machine. It will be available now to all Ultimate Oomph and Gig1 customers at no extra cost. They do broadcast the SSID that they were set up with and you can connect to that and use it (if you have the password). All rights reserved. No setup fee. Tap Add Set up device New device. It lets you run a super intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to perfect for when its the kids bedtime. And the more speed your Hub gets, the more your WiFi can do. Gig1 Fibre broadband provides you with the speed you need to stream, zoom or game to your hearts delight. Now insert the Virgin Broadband Wireless Set-up CD into your computer's CD drive. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas. If youve requested an upgrade, youll receive a new Virgin Media WiFi Hub in the post. My maximum speed has dropped, but that's a fair sacrifice for vastly improved speeds elsewhere. And, because the networks insists on putting all the SSIDs on the same frequency - I've noticed an overall slowdown in my WiFi speeds. Theyre coded to your router when you order them from Virgin. A light should flash quickly. Your response will then appear (possibly after moderation) on this page. But, yeah, if you need WiFi in your attic or shed, they'll do. It pulsates during set-up, blinks when it is improving the Wi-Fi signal and once its done it turns solid before turning off completely. The most pirated show of 2020 probably won't shock you, Some lucky Britons can now upgrade their broadband using a satellite, Stunning Great Escape-inspired electric bike has a top speed of 60mph. Thankfully, the carrier now offers that capability, as $5 buys you a day's worth of using your handset as a Wi-Fi hotspot for up to five devices. But there's one feature I've missed: mobile hotspot. The weakest area in the house is on the first floor and out towards the rear garden (the Hub is closer to the front of the house). Check the Ethernet cable is securely connected from the main Booster and the Hub. The following screen instructs you to "Go to Settings/System > System Update > Update Phone," but iOS has no such option. Hard reset router for at least 30 seconds when it loads back up give the pods 24 hours and see if that improves. Connect the new Hub to the mains power supply and plug it into the wall. That's because it's not there -- yet. This can be done in a desktop browser or in Safari on your iPhone. The Virgin Media Connect app is the control unit for your WiFi that helps you get your Virgin Media broadband up and running. Or, take a look at our installation guide. Follow the on-screen set-up instructions. , Your email address will not be published. Make sure you havent pressed the WiFi button on the side of the Booster, as this turns the WiFi on and off. This light will also flash quickly. But, I'll be honest, I think Virgin are a bit cheeky to charge extra for these. We expect you to get full satisfaction from our Mobile Deals and Broadband, TV, Landline Packages, and that is why weve worked hard to put together a learning and help space where all of your problems can be resolved quickly and efficiently - today. Virgin Media X Plume. I kinda get why they do this - better to connect to a slow but stable 2.4GHz than a flaky but fast 5GHz - but it is annoying for those of us who rely on segregated names. the combo of new Hub features and Wi-Fi Pods provides a step change in . A few more extra things to note about the WiFi Pod. Upon receiving the parcel, youll only need to plug the node into the mains socket. Tap Next to complete the purchase. When settled, move to desired location. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) The Boosters will then start copying the Hub's details. Pretty crappy! Some general googling and the FAQ here hasn't explicitly answered my question so here we go. I generally help as internet is really not great in our street and different networks are often down and hence at times my neighbours often try to use #internet at my place should they need to do something online.Also in one of the upcoming #videos I will explain with how to sync and best use 3 pods in order to all sync with router all at the same time offering you way #better internet strength.#fyp #diy #virgin #media #5g #4g #wificalling #internetofthings #luqmankhan #luqman #stocktonontees #middlesbrough #teesside #teessideuniversity #northyorkshire #british #uk #weneedbetterinternet Need to contact Virgin Media Customer Services? It also means it cant speed up the performance of Sky Q boxes/mini boxes as they have their own Wi-Fi connection they converse in, although you can follow our guide to fixing Sky Q connectivity issues if you do want to run the system over this mesh network. Disconnect your old Hub (note: the coaxial cable will need to be unscrewed). Intelligent WiFi reduces WiFi traffic by automatically finding quiet channels to use. Can't find the setting on your iPhone? 2 0 obj When ready to be paired, the Connection light will flash red. If so the Pod can be replaced at no extra cost. Leave for around 15 minutes to pair up to the smaller Booster and download the latest software updates. That's what I'd normally expect to do myself with any other booster. This will return it to the default factory settings, then follow the steps to try pairing again. Further exclusions & legal stuff apply. More info. If you can get / afford multiple pods, they should form a mesh network to create a higher throughput backhaul. Unlike traditional boosters, these new systems allow you to move around the house on a FaceTime call without dropping signal. The power light (dots) will stay on. If you move the Pod too far away it will loose connection. He lives in Michigan, where he previously owned two escape rooms (chronicled in the ebook "I Was a Middle-Aged Zombie"). At least 20Mbps download speeds in every room or 100 one-off credit. Relocate the BoosterMove the Booster to another socket ideally an internal wall and away from interfering devices with a motor like a washing machine. Once you're all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. The Boosters will then start copying the Hubs details. So your phone or laptop will seamlessly connect to one network without you having to fiddle around with anything. Yes. If you spot any other LED colours or notice it didnt blink during set-up, you may have an issue. He writes CNET's popular Cheapskate blog and co-hosts Protocol 1: A Travelers Podcast (about the TV show Travelers). then google it, you'll probably find that it is the same thing. Easy to set up,. The pods virgin uses seem to be rebranded plume pods: https://www.plume.com/homepass/shop They're known as wifi mesh systems - most of this sub seems to swear by the tp link deco m5: https://www.amazon.co.uk/dp/B071241G3R/ref=cm_sw_r_cp_apa_fabc_6HDVMMHTW57F2PNBATAQ badservice21 2 yr. ago Connect the coaxial cable Despite being rebranded Plume devices (see below) you cannot use the Plume app to manage them. Press question mark to learn the rest of the keyboard shortcuts. Step 4: You'll see a confirmation screen noting your start date ("Now") and end date. That makes no sense to me as previously I'd have to set up routers to act as wifi boosters. So whether it's technical issues, hub problems or you need support, we'll help you with our complete set of general help guides and answers - like our billing and payments help guides. So whether it's technical issues, hub problems or you need support, well help you with our complete set of general help guides and answers like our billing and payments help guides. This pod plugs into a power socket and listens for WiFi signals from the hub. What's more, that 250MB isn't counted against your 2.5GB monthly allotment of high-speed data.) Using this app, which is available in the Google Play Store and Apple App Store, customers will be able to test the strength of their WiFi signal in each room, manage the number of devices connected to their home network, pause devices handy when the children are up past their bedtime, and access customer support to help resolve any issues. They're also meant to come with ad-blocking and speed-testing. Here youll find all the help you need for Virgin Media related problems and issues. From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide. Some of my gadgets get confused when there are multiple networks with the same name. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2.4GHz WiFi. Virgin Media is taking a dual-pronged approach to eliminating dead zones from your home, Virgin Media is giving away an amazing Google freebie to all customers, UK broadband boost: finally, some good news about your internet speeds, The new bundle, dubbed Intelligent WiFi Plus, is free to some customers and 5 a month for others, BT Whole Home Wi-Fi review - Boosting your broadband is now cheaper, Nest Wifi review: Fixes your broadband, saves you buying a Google Home. how the Plume adaptive WiFi works in their whitepaper, Join Virgin Media and get 50 bill credit, Dual-band, dual-concurrent radio operation. Hope you didn't use the password for anything sensitive! Tap to select that option, and then tap Update. If you wanted better Wi-Fi with Virgin in the past, the only option was to stick the Hub into modem mode and upgrade to a mesh system, meaning additional boxes and clutter. Otherwise set-up is a case of plugging the Pod in and waiting itll automatically see your router settings and network conditions, joining and extending your wireless network wirelessly, creating a mesh network. The Hub 4 is packed with Gig1 Fibre broadband giving you the speed you need to stream, zoom or game to your hearts delight. M250 Fibre Broadband. New live support hours are Monday to Friday, 9 am - 6 pm GMT. There are two Boosters in your pack. Provide ventilation as the Boosters can get very warm while in use. Virgin Fibre Areas only. 8p/m extra or included with Gig1 or Volt. When you click Finish on the final screen your wireless set-up is complete. Compare this to the speeds in the blackspot sans the WiFi Pod and theyd fall to average upload and download figures of 47Mbps and 58Mbps. (And your first time is effectively free, as Virgin is offering a $5 account credit between now and July 16.) Leveraging the US companys technology, your in-home WiFi coverage is extended through the creation of a cloud-controlled mesh network which constantly adapts and evolves, Virgin Media says. Theres also the Virgin Connect app (iOS/Android) to check on the health of the home Wi-Fi as well as search for any blackspots. Re: WiFi Pod Keeps Going Green on 12-11-2021 16:28 You need to move your Pod nearer to the Hub so it can resync, and move it back. You can check our list of the best Wi-Fi extenders for other options in boosting your home Wi-Fi. WiFi and Internet speeds are fickle beasts. "When I plug the pod in halfway between the garden and the hub" guess they're okay as long as you have sockets in the middle of your lawn? Our intelligent Boosters: WiFi and Wired, use your home's internal electrical wiring to help connect your devices to the Hub from any room with a working socket. It can be used to extend WiFi coverage throughout the whole home. That is a solid increase, reaching levels in the furthest part of the house similar to those from a couple of metres away from the router. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. If youre experiencing poor WiFi coverage in your house, or office, then a WiFi Booster will help: The former is a free update to Hub 3 and 4 routers that automatically sorts out any Wi-Fi kinks. Despite its inelegant shape, in use the Virgin Intelligent WiFi Pod is elegantly simple. Call: 0345 454 1111 Plug the additional Booster into a mains socket, in the same room as the Booster that is connected to the Hub. Is this booster on some kind of subscription? They'll stick to a stronger 2.4GHz network rather than the faster 5GHz one. Virgin media pod is an intelligent #wifi extender that helps #internet reach black spots within your #residential and #commercial property.It is super easy to install. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. These tweaks are designed to improve in-home coverage in hard to reach areas and is particularly beneficial for those in large households with lots of connected devices, Virgin Media claims. Adaptive Band Steering indicates which frequency range out of 2.4Ghz and 5GHz a device should be on. If your WiFi Booster is working but slowly, you can check your broadband speed or follow these steps to speed it up again: The better it is placed, and the better your broadband deal, the smoother and steadier your internet experience will be. Simply plug it in, turn it on and let it #sync or integrate with the router. Virgin Media's Boosters use G.Hn technology and will only connect with other kit using G.Hn. People are using the web to socialise more, game, hold meetings over Zoom, as well as stream video and music. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. When you activate the hotspot feature, it remains live until the end of the following day. I ran each test a few times at the same time of day. Read ~6,781 times. 8p/m extra or included with Gig1 or Volt. Yes. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. With the WiFi Pod plugged in, speeds jump to an average of 69Mbps upload and 75Mbps download. If it's pre configured does that mean you cannot change your SSID or password in the future? Now, press the sync button on the second Booster for 3 seconds. The Power light will come on and the Connection light will flash amber. Nothing too loud, but you probably don't want to place it near where you sit. 1 Reply More posts you may like r/VirginMedia Join 6 days ago But it does seem to come with a cost. All going well, for the majority of the WiFi Pods lifespan you wont see the light in action. There are a number of reasons why the Booster isnt working. For example, Plume boasts that its system continuously learns from your use and performs self optimisations to keep things running smoothly this includes automatically detects the brand and model of your connected devices, ensuring your beloved devices are given capacity to run at full potential. Plume recently launched a new feature, dubbed Sense, that transforms its existing SuperPod hardware into motion sensors to alert you when a potential intruder is moving around the house when all family members are out-and-about. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Think streaming in Ultra HD, grabbing that game update before your mates, and downloading massive files in a flash. Be sure to position pods in central locations along the . Good luck. (not very secure I know). Volt M250 Fibre Broadband . A WiFi router enables you to connect wirelessly to the internet from anywhere in your home on any internet-enabled device. It's a hassle, but at least the mobile hotspot function is now available. Thats meant once reliable speeds and coverage arent quite as robust. (That may not seem like a lot of data, but consider that the average user typically consumes less than 1GB in an entire month. That makes no sense to me as previously I'd have to set up routers to act as wifi boosters. They work! Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) Trusted Reviews is supported by its audience. I pay for 500Mbps and I get it. O2 sim. Virgin Medias mighty Hub brings the magic right into your home. Youll know when the copying process is done as the wireless light on the larger Booster will stop blinking and go off. It then rebroadcasts them - using the same name and password. Obviously, if your walls block WiFi, there's a limit to what the pods can do. If it doesn't request another pod as you can get up to 3. Step 2: Once you're signed in, tap Settings & Preferences. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 2nd April 2023. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, youll still be charged 30 for this service. Well, that's the theory. There is no one-off fee. So, the big test! <>stream You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. 2023 CNET, a Red Ventures company. If youre using an extension youll want one with at least three sockets. Nope. If I plug an Ethernet cable directly into the SuperHub, my laptop gets these speeds. <>stream Hub 4 and wifi pod. Some of my IoT kit gets really confused by this. For purposes of this tutorial, let's keep the focus on that phone-based option, as I think it's the most expedient method. Sign in to My Virgin Media to check your existing package and upgrade your service today. Its packed with WiFi 6 the latest generation of WiFi technology so more devices than ever can be used at the same time. Virgin will remotely log in to your SuperHub and forcibly rename your 5GHz network to be the same as your 2.4GHz one. (Optional) Connect one of your Plume pods to a LAN port on your modem-router combo box via the included Ethernet cable. Virgin's Intelligent WiFi Pod is here to wipe Wi-Fi blackspots from existence, Kob began his career at What Hi-Fi?, starting in the dusty stockroom before rising up the ranks to join the editorial and production team as the Buyers Guide editor. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. Wi-Fi connections would become noticeably weaker here. From there, the setup is nice and simple. That's what I'd normally expect to do myself with any other booster. Create an account to follow your favorite communities and start taking part in conversations. Incidentally, those numbers spell out UPDATE. Virgin WiFi Boosters can help tackle WiFi blackspots and are perfect for places where your existing home network won't reach. Available to Virgin Media customers with the Hub 3 and Hub 4 routers, is the Pod the Wi-Fi saviour youve been looking for? Once youre all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. Terms of guarantee vary by provider. You can now unplug the additional Booster and move it to where you need in your home. Tap it, then toggle it to on. Supercharged. Follow these instructions to set up your Plume with modem-router combo box: Download the HomePass app and sign up to start the setup. Move closer to the BoosterTry moving to a different room or closer to the Booster before connecting the device Virgin Fibre Areas only. Simply plug it in, turn it on and let it do its #job In the next video, I will explain with what you can do to create a chain of #wifiextender in order to build a #cloud #wifi that your neighbours can benefit from too, if of course you want to help.