Are grabaseat deals only available online? As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. Password Self Service - airnz.co.nz Save time with Air New Zealand and earn Airpoints Dollars What time do greenlight deals go on sale? A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. Your Airpoints number if you have an Airpoints related enquiry. Find out what you canspend your AirpointsDollars on. If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. https://ib.airnewzealandcreditcard.co.nz/login. These fares are only available online for one day only or until sold out. Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. 2. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. Alternatively, you canemail Air NZ Airpointsa scanned copy of the documentation. This varies and can be quite random. Can I transfer my AirpointsDollars to another member's account? For further information, or to apply now, visit Westpac or call 0800 888 111. To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. What can I do? You can also complete a MEDA form, or find out more about flying with a medical condition. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. Air New Zealand and Expedia team up - Expedia Partner Solutions * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. display: -ms-flexbox; Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. What should I do? For your local free calling number, click the Help & Contact link at the top of the page. Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. Supplementary cardholder also means joint or additional cardholder. 3 Status Points are earned on applicable credit cards only. You may only request status with one participating Frequent Flyer Program each time you qualify and may not switch Programs during the duration of that status. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. Update your password. I have recently changed my name, how does this affect my Airpoints membership? You can also sign in to the Air NZ app, which will . Air New Zealand email scam tells readers they've been given - Newshub You can unsubscribe at any time. Air New Zealand lounge access required. No. Data hack affects Air New Zealand airpoints members | RNZ News See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. These changes took effect automatically on 1 February 2023. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. We understand COVID-19 travel restrictions may impact your Airpoints membership. Airpoints | Air New Zealand Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. You will need your booking reference and the last name on the booking. and he will do his best to retrieve it for you. You can also complete a MEDA form, or find out more about flying with a medical condition. On the ground, you can earn with our hotel and rental car partners. .content.header-bottom p { What are grabaseat email alerts? The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Here are some suggestions to fix the problem. NOTE: If you are a KSA, . Air NZ on the App Store Just ask "What is my credit balance?" identity verification (such as a marriage certificate), a copy of your ID showing your previous name (marriage certificate, birth certificate, driver licence), a scanned copy of your passport verifying your new name, a scanned copy of your ID showing your date of birth(passport, birth certificate, driver licence). *Lending criteria, terms, fees and conditions apply. If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. When do international fares go on sale? However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. This is a security feature to protect your account. display: -webkit-flex; If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. kiwi bank login - Loginma.com Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. Then you can spend your AirpointsDollars on flights and OneUp upgrades. Can I exchange my AirpointsDollars for cash? You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. 1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. Dec 2019 - Aug 20209 months. No, AirpointsDollars can only be earned, not purchased. This should also be the same name that's on your current passport. clear: both; If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Just ask "What is my credit balance?" At the start of each month*, the earn rate tiers, for Westpac . When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. Need help with your Airpoints? - Air New Zealand Then you can spend your Airpoints Dollars on flights and OneUp upgrades. Set your contact details, flight preferences and more. And there's plenty of more ways he can help. This varies week to week, but there are often several thousand seats available. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. I've forgotten the password and/or username I made up when I registered online. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. See information on how you can use your credit. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. To start, please enter your username. It could still be a phishing or malware site, so still take care. width: 33.3333%; Our team are happy to help with your Airpoints questions, so please get in touch. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Over 2,700 flights are booked daily with the help of Airpoints. Monday to Friday (excluding public holidays) NZDT 8am - 6pm. Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? .content.header-bottom { Our really cheap fares sell out quickly and if you miss out we want to let you know the price of the next cheapest fare. For members living in Australia, one Australian Airpoints Dollar is equivalent to one Australian Dollar for redemption. Islands. More about spending. If you call AirNewZealand, we will need to verify your identity in order to help you. If you believe your credit card is compromised, contact your bank immediately. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. Request Login/Password Reset - Air New Zealand Airport Transfers Air New Zealand Airpoints Loyalty Program - Review [2022] Additional phone numbers. Westpac Airpoints credit cards Earn Airpoints Dollars and Status Points with Westpac's range of credit cards. Earn Airpoints Dollars with Avis Car Rental | Avis Car Rental We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. Or simply ask Oscar, our chatbot who can help retrieve your username if you know the email address you used to set up your Airpoints membership- the one you saved in your profile. Credit cannot be used to make purchases at the Airpoints Store. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. Avisworld.com-Car Rentals Site * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. You must be able to send us evidence of the correct or new name so that we can update it. It's an email scam that's been appearing in inboxes across the. It also lets us contact you when required for example if we see odd behaviour on your account. Learn more, including what happens if you are having issues entering the passcode. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. You must provide an email address to register for an online Airpoints account. If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. If you have any questions on a Getaway package in the first instance please email. Do consider using a password manager to generate and store your passwords. Download the Grabaseat mobile app through. } Air New Zealand Promo Codes | 15% Off In March 2023 | Lifehacker Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS Elite and Gold members have the exclusive right to gift rewards to nominated people. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. What to do if you travel under a different name You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). Compare and book leading operators from taxis and shuttles to limousines and helicopters. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. When you log in to your Airpoints account you will be presented with a verification flow which follows this process: The verification process is complete once you have validated your contact information. Eprimo Online Portal What are the terms and conditions for the grabaseat greenlight deals? Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. How do I update my details? By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. Anyone can join and membership is free. ANZ revamps Airpoints credit card reward earn - TravelTalk NZ Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. How can I update my personal information and contact details for Airpoints? You can head to the sign-in page and click 'Forgot your password' torequest a password reset. See the Elite Airpoints Dollar upgrade chart. For everyday shopping with our Airpoints partners, select the partner from ourAirpoints Partnerpage and click through to their own Airpoints page. Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. See the applicable Credit Card Conditions of Use for full details. If you have not setup your secret questions and answers previously, you will not be able to complete this process. You'll see how many AirpointsDollars you can earn when you spend with them. Pro-tip: sign in to the website first, for the best Oscar experience. We think our grabaseat deals are so good that there is no need for child or infant discounts. Why are some dates not shown on the low fare finder? Avisworld.com is a Car Rentals website . Airpoints Store Online | Shop Fashion, Beauty - Air New Zealand New Zealand domestic check-in. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. Online and mobile check-in. Your password or passphrase should not contain yourAirpoints number, username, or email address. Find out more at OneSmart. Check your credit balance and find out how you can use your credit. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. How do I complete the email and mobile verification process? You can now sign up to receive grabaseat email alerts. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. . If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. The airline says one of its Star Alliance partners has been impacted by a security data. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. @media (min-width: 768px) { We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. air new zealand boarding process. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. How often do new deals go on sale? Inflight Wi-Fi. About Airpoints - Airpoints Programme | Air New Zealand } Please sign in with your Airpoints details by clicking on the link below. The Airpoints credit cards are issued by Kiwibank Limited . 0800 352 266. Yes they are. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Star Alliance Gold status is granted through the corresponding status tier in the Frequent Flyer Program (FFP) of the participating Star Alliance Member Airline you nominate as your Status Airline through the Star Alliance Rewards Program. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. With so many ways to earn you'll be able to get your first reward in no time. } Understanding your online account. If you want to add a bag to your booking, you can do so here. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. How are prices calculated in the low fare finder? Can I exchange my AirpointsDollars for cash? It also gives some assurance that the site name has been officially registered but it does not always guarantee that it can be trusted. Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. @media only screen and (max-width: 479px) { I've forgotten the password and/or username I made up when I registered online. Pro-tip: For the best Oscar experience,sign in to the website first. Lending criteria, terms and conditions apply. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. Visit www.hsbc.com.au or call 1 300 30 8 880. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. You must always gift a whole reward. It may take a little longer than usual to get back to you. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. Can you inherit frequent flier miles? | Stuff.co.nz 4. Seats are strictly limited - see the online 'counter' for the number of seats left. display: -moz-flex; Do update your password regularly. More on managing your account