I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. will respond to the email but the response itself is not helpful). hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK Step 6 Install the battery pack. %PDF-1.4 % I had my second issue within 17 business days of receiving the scooter. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Therealjondotcom 3 yr. ago. I finally received the replacement parts. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Home. GoTrax GKX electric scooter | Tom's Guide Easy fix but annoying. Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues This is telling you the charger is working. Took 8 business days to fix (total of 11 calendar days). Find your product below and click the link to be directed to the specific information for troubleshooting. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Codes often have simple solutions and we are here to assist. Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 {k-m3gKjx Problem not solved. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. Bolts provided are rusted - poor quality control. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. Motor stutters with rapid jerking and wont go.. possible motor failure. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. Further, the locking pin is completely . 0000002873 00000 n Reddit and its partners use cookies and similar technologies to provide you with a better experience. In addition, I now have the old lithium ion battery I need to figure out how to dispose. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. Fix stuck GOTRAX GXL V2. Free standard shipping with $35 orders. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Visit the Gotrax . Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Scary at first. Please contact our customer service team if you are experiencing problems or need more detailed information. You can recalibrate your Gotrax hoverboard by following the instructions above. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube Gotrax recommends 3-4 hours for charging time. Yes When it comes to hoverboards, the magic fix-all is called recalibration. Shop safe on GOTRAX Official website. 0000006275 00000 n First, plug in your charger and make sure that it works before continuing. Since battery indicator has 4 bars, easy to do the math. Kid really loved the speedometer and the cruise control feature! Gotrax GXL v2 problem : r/ElectricScooters - reddit I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. This scooter is giving a E3 Error code and the manual simply states to replace the console. The BBB's grade of "F" still . GOTRAX sent me a battery and a replacement handle bar. . So frustrating. Has seemingly chose to simply respond but not take action (i.e. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Related: Mobility Scooter Battery Losing Power Uphill Fixed. Looking For The Best Lock For An Electric Scooter? Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. This is a few specific actions that act as a reset for your board and can fix many common issues. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Gotrax Issues : r/ElectricScooters - reddit All electric scooter have a fuse or a circuit breaker. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. It was the front wheel so more difficult, cost 40 for replacement. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Problem is from inside the tire assembly. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Scooter is in the dumpster. Range: 4 miles (est) Max. *You may need to perform a recalibration up to three times to fix your issue. You may need a replacement battery if your current one is faulty or has sustained physical damage. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Hold down the power button for 10 seconds. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! When you connect the charger to the hoverboard it will turn red to let you know it is charging. 0000008779 00000 n Resolved through warranty, in the mail. $799.00. If you have done these things, but are still having trouble, please contact customer service. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Take care of your ride so it can take care of you. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Hold down the power button for 10 seconds. If you find any damage, replace it immediately. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. Gotrax Troubleshooting Archives - besteride.com If all of them work normally, then you need a new charger. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Press question mark to learn the rest of the keyboard shortcuts. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. The key is to build your own vehicle with its own motor coil wire. These models of e-bike only feature an LED Display. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Gotrax scooter doesn't work - YouTube . E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. So in short. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Test The Battery Pack On A Scooter That Runs. Of course, with any new or growing technology there are often hiccups along the way. If your Gotrax hoverboard will not turn back on you are experiencing an issue. 0000002509 00000 n GOTRAX. Find your product below and click the link to be directed to the specific information for troubleshooting. Recommended rider age . Save my name, email, and website in this browser for the next time I comment. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. In the next video we will show the complete repair, reassembly and testing. It will display all specifications more visibly. rider weight: 154 Lbs. 0000005863 00000 n Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Troubleshoot common issues with your gotrax hoverboard with our handy guide. No. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. We'll go through each electric scooter and the error codes that occur. A revolution is on the way - and Electric Scooters are leading it! Choose from Same Day Delivery, Drive Up or Order Pickup. Even if you've just ridden it, the battery may not be sufficiently charged. Once you ensure the position is correct, gently slide the pack into the tiller. 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One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time.