As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. They would not allow us to roam the facility or talk to any of the guests. The first thing you need to watch out for is the timeshare sales pitch. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! - sunsetsales@sunset.com.mx. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. There is equity in the "purchase". Kukulcan Km. We review timeshare exit companies so owners can make an informed decision. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. They refused to show me these mysterious rules. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. How to get rid of a Mayan Palace Timeshare? However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. As our team reviewed the website, the first thing we came across is the no up-front fee required . Hello I was scammed too. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Can You Get Rid of a Sunset Group Timeshare? I have been trying for months to speak with someone on the phone. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. $2, 000 down t he drain. I was specifically told I was not buying a timeshare. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. The Better Business Bureau is a great way to check if a company is reputable. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Very unusual procedure. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." I refused to proceed and insisted travel package detail. Something is really off. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. Please don't fall for anything that has Royal Elite's name on it. Our team couldnt find any proof that Sunset Group offers an official exit program. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Hi! Sunset Beach Group review: Scam. How To Get Out of a Timeshare with Grandview Las Vegas? YOUR PERSONAL INFORMATION IS SECURE. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. Our "VIP week" couldn't be booked at all. This will surely increase the credibility of your complaint. www.sunsetscam.com. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. Unfortunately we didnt realize we were being scammed until later. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. Resolution Timeshare Cancellation - MyTimeshareExitReviews They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file That really shakes them up. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. You can explore this all the more effectively by reading past timeshare exit reviews. Any updates on this? On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. How to Cancel Hyatt Residence Club Timeshare? Not sure who to start legal proceedings through. Historical Court Records (more than 50 years old). Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Others have said that. Has anyone asked for a review and gotten their contract cancelled? The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. When I asked who is really the travel agency that I am paying to, they were vague about it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. There have been a few lawsuits Sunset Group has been involved in. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. I have been in touch with people there and they say they are working the process but it takes time. You can find these complaints online on different forums and review websites. How to Get Rid of a Timeshare with a Mortgage Balance? If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Can You Get Rid of a Sunset Group Timeshare? There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . And they have right of refusal if the owner tries to sell it themselves. How To Cancel a Vacation Village Timeshare? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. A scam is an illegal scheme designed to cheat you out of your money. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Do not purchase a time share with this company. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Then she had someone call me to close the deal. Were happy to help in any way we can. Sunset World Resorts & Vacation Experiences review: If the plaintiff loses the case, no one is compensated. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Author of the review. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. Search. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Sunset Solutions Group consumer reviews, complaints, customer service. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare.