How do you manage the stressful times? {%selectedMarker.country%} Ask me what a JSON or API is and I will tell you exactly what it is. Briefly share with the interviewer how you stay up to date on current events related to Dnata. How to Answer: Why Do You Want to Work Here? Fax:{%selectedMarker.faxNumber%} The topics included energy efficiency and recycling.". Dubai This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. Generate a list of pending requests from DMIS to analyse advance work load profile. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. dnata International Airport Operations ", "If I had to choose, I would rather be a dynamic leader. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. A waste of my time! You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. I was also processed for final interview. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. - What is your favorite part about working here? Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Talk to the interviewer about your career progression and what you would like to see in the future. Glassdoor users rated their interview experience at. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Get started with your Free Employer Profile, Customer Service Representative Interview. Followed by 2 technical ,1 managerial round. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. - What is the company's primary goal for this position in the next 12 months? We should prepare about our self very well, I applied online. Perhaps they have multiple departments or locations. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Assure the interviewer that you are most willing to comply with any form of background check they require. Our team started to complete most of the tasks when it came to group projects. I appreciate diversity in the workplace! Discuss your preferences with the interviewer. Handles excess luggage and collect excess payment. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. ", "Without safety in the workplace, there would be complete chaos. This way, nothing comes back to bite me later on, as the deadline approaches.". Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. We are proud that our reputation attracts talented and motivated people. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. . . "We recently had a big project within our work center. We do not claim our questions will be asked in any interview you may have. Questions were about math, eye sight, english Grammer and passages but very tricky. Once You Subscribed, Don't Forget To Verify It From Your Email Address. First, we get everyone off to a common start. I interviewed at Dnata in Feb 2023. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Answer dates might appear two to three weeks before they were published. I interviewed at Dnata (Manila, Manila) in Nov 2022. United Arab Emirates, Corporate Communications para nos informar sobre o problema. - What do you see as the biggest change in this industry over the past 3 years? This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Sorry I couldn't remember the acronym for one! I would much rather be a dynamic leader. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. United Arab Emirates Assure the interviewer that you can handle these types of difficulties with professionalism and poise. The higher priority tasks, I complete first. Written and technical interview conducted. I admire the creativity and unconventional thinking in business and arts.". ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. 2 + years experience in a Customer Service role. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. M.Roxas Highway Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Please enable Cookies and reload the page. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . "I do consider myself to be a creative individual. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. The recruitment coordinator immediately called for an initial interview after passing the paper screening. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. - Is there any reason why you would not hire me? They agreed and implemented my suggestion. P.O Box 522, Flight Catering Are there particular types of situations that you find distracting? I interviewed at Dnata in Feb 2023. Offering ground handling, cargo, travel, and flight catering services in 35. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Privacy Policy The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. ", "I try always to create 'what-ifs' because I know that plans change and fail. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. I applied through college or university. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. I do this to ensure that the more complicated parts of my projects are taken care of right away. I believe it's easier to 'do' rather than 'tell.' Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. I applied online. Perhaps you earned individual awards, accolades, or scholarships. scusiamo se questo pu causarti degli inconvenienti. Fill out a form. PO Box 1515, Philexel Business Park United Arab Emirates Get started with your Free Employer Profile. This allows us to improve and customize your browsing experience. Dates shown above are approximate. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Receiving feedback from a manager or supervisor can be tough. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". First you will have an assessment test which is basically you need tackle the time limit. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Maybe they were unmotivated or preoccupied with their personal life. to let us know you're having trouble. The next question was what does API stand for, which I gave the answer. Some roles require one or more of the . Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. "In the past few years I was able to upgrade my education while still working full time. Free interview details posted anonymously by Dnata interview candidates. With that said, I also bring public sector experience from earlier in my career. The you ill have a hirevue interview. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . - Is this a replacement search or a newly created role? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Take a few minutes to bring your resume to life for the interviewer. Dubai - collgues de tout type comme par tout. "The bulk of my industry related education has been on the job training. When workloads increase, stress levels do too. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . enviando un correo electrnico a ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. Free interview details posted anonymously by Dnata interview candidates. United Arab Emirates, Vice President, Commercial & Business Development Other online job site8 %. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. United Arab Emirates {%selectedMarker.addressRegion%} 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. We do this by creating interview questions that we think you might be asked. I have three years' experience in public transport and four years' experience in private transportation. Find additional company focused interview questions by practicing from one of our industry sets. ", "I fully understand why a complete background check is required in this field of work. I am not the type of personality to be pushed around on the job. Would you mind sharing with me your favorite source for transportation-related news?". One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. Fax:+971 4 3166144, dnata Cargo Wenn Be prepared with specific examples from a recent news story or client reviews. ", "I find myself getting along with most people at work. What is a typical day like for you at dnata? "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. I applied online. Interviews for Top Jobs at Dnata. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. per informarci del problema. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. Some of my favorite recent projects have included X, Y, and Z. Contact us here. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Sheikh Zayed Road Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Nous sommes dsols pour la gne occasionne. 1.Technical 2 technical 3 managerial 3 round of interview. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. I interviewed at Dnata (Sydney). Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Close your answer by asking the interviewer if they would like to see you take a particular course. It felt great to accomplish so much and receive recognition for my dedication. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. You have likely gained many valuable skills in your career. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. Interviewed through hireview app. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). A waste of my time! Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. All of this makes you stand out from your competitors.". Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by Dnata interview candidates. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. It's always a great idea to have questions ready for the interviewer. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. After a week, I was called to report to start my duty. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. We should prepare about our self very well. Vocational or Diploma (12+2 or equivalent) desirable but not required. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. The first interview at dnata. I see that you have operations management positions open. "My interest is to have a long-term and successful career within transportation infrastructure. It's a better way to conduct such interview method. A potential employer will often base their offer on your current salary. ", "I am currently making $100,000 per year with two bonus opportunities. What is the interview process like at Dnata? P.O Box 522, Vice President Commercial Often we will leave the tasks that we don't like for last in the act of procrastination. I couldnt complete the last two. ", "That is a great question, and I appreciate that you consider continued education options for your employees. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. I was also processed for final interview. One example of this would be the telephone sales scripts that I crafted for our inside sales team. Talk to the interviewer about a time when you have been able to stretch company resources. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We have many competitors in this industry. I am self-driven and have no problem taking the initiative to get the job done. I was asked did I google it? I submitted my application through email. Be sure to include capabilities that will potentially benefit this potential new employer. We understand that discretion is one of the measures of excellence. I interviewed at Dnata (Manchester, England) in Oct 2022. excuses voor het ongemak. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. It's great to see their excitement for what's to come, and their passion for the industry. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Help the interviewer to determine which personality type you are by answering this question clearly. You must create your own answers, and be prepared for any interview question in any interview. The process took 4 weeks. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. It was tedious work, but I knew the result would be worth the time and effort.". Caso continue recebendo esta mensagem, envie um e-mail para They were lively and effective, and sales increased by 23% in the first 90 days of implementation. Be the first to find this interview helpful, Its all about situation. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Aydanos a proteger Glassdoor verificando que eres una persona real. I link the questions down below. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. ", "I am looking for a long-term career opportunity within the transportation industry. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. First you will have an assessment test which is basically you need tackle the time limit. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. ein Mensch und keine Maschine sind. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. I couldnt complete the last two. I was asked what does JSON stand for and got the first two letters (what is this school)? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Research the company online to discover any opportunities for future growth. Dubai The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. {%selectedMarker.addressLocality%} Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. After a week, I was called to report to start my duty. I would have participated more in external company events. It didn't take much time before our manager noticed this particular individual was slacking. Able to work under pressure, and possess good problem-solving and communication skills. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality.