Free shipping & free returns on all orders, all the time. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. Don't rely on consumers to do the job you should be doing. Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. After 30 days, we will no longer accept returns. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. Aritzia is an innovative design house and fashion boutique. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. Subsequent instalments to Afterpay may be required. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. To you, our loyal clients, thank you for your continued support and trust. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). Our boutiques are officially reopening. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. More premier locations are becoming available and under increasingly compelling financial terms, he said. Once signed into your account, access your. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. Star Newspapers Limited and/or its licensors. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Your Aritzia. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. Can I refund it? "SHAME on Aritzia for using the people's money," wrote another. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. This depends on what stage of the order process your purchase is at. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. With Love, Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Online purchases can be exchanged in store. It is also shifting all support office employees to flexible working arrangements. Don't worry, you can unsubscribe from our mailing list at any time. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. Pack and ship your return, following the instructions outlined on the Return Confirmation page. 80,000 frontline healthcare workers gifted through a $10 million initial donation This year it's running from August 31 to September 5. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. From your order detail page, select Return Items to fill out the return request form. Our boutiques are officially reopening. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. Retail sales exceeded expectations in the U.S. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. For purchases made online, you can return your purchases online and in store. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. expressly prohibited without the prior written consent of Toronto VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. 2023 Vox Media, LLC. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. Our goal is to do our part for the global well-being. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. Aritzia started a phased reopening of stores on May 7. Your repair is safe and secure at the store location you dropped it off at. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Aritzia Exchange Policy. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . This post has been updated from its original form for clarification. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. |. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Returns are free within the US when signed into your Aritzia account. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). For more information on Afterpay, please see our Afterpay FAQ. from 8 AM - 9 PM ET. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. 2023 BDG Media, Inc. All rights reserved. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. And well do absolutely everything in our power to keep it that way. "Y'all are a multimillion dollar company. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. Hit the Submit Order button before you're ready? For purchases made in store, you can return or exchange your purchases in store only. Until then, well be right here online and at your service. What health and safety measures have you implemented? Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. Please note swim tops, bottoms, one pieces and accessories can only be returned online. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Were extending our Returns & Exchanges policy. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. "Our goal is to do our part for the global well-being. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Everything were doing is with input from people throughout the Aritzia team. "The minute we closed all of our stores in mid-March, we started planning to reopen. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. 68735 Views Jan 2, 2023. So anything you buy, like the Were in this together. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. Insider info on sales, new arrivals and more good stuff. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. Items must not be washed, worn or damaged. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. It looks like youre not in the USA. Interested? The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. The sale typically takes place on Labour Day weekend. Financial Assistance for Food, Housing, and Bills. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. Still, theres no disputing the power of a major celebrity social media endorsement. 16, 2020, 07:00 AM. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia.