Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. O2 do tend to change them occasionally if they become oversubscribed. Verification can help ensure real people write reviews about real companies. DO YOU SHIP INTERNATIONALLY? Chat is only option and that takes hours to even get a chat representative. We also ensure all reviews are published without moderation. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. Article created 4 years ag It fits exactly to measurements specified in the skirt section for sure! In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. In November 2022, I ordered for dresses from Lucy in the Sky. You can email us at resolution@lucyinthesky.email! Any trade marks/names featured on this Website are owned by the respective trade mark owners. Saved jobs Free Shipping Worldwide, over US$50. We're so glad you were able to utilize our 24/7 chat! Sky's customer service number. Tip for consumers:NO REFUNDS! . 0800 840 0202. Our regular return policy applies to all orders made through AfterPay. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. -Kate. Please email us at resolution@lucyinthesky.email. International delivery is 5-10 business days. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. Article created 4 years ago. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. So ordered the 3rd dress in a different style. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. In the end the skirt fit very snug and my booty looks great in it. Why just give your money to a site without the opportunity to try and return an item? Not only was she patient but she was quick and so attentive. Thanks for your feedback. If you are in between sizes, we would generally suggest to order a size up. . By December they were all expected to arrive, but none of them had even shipped. Not Available. Products used:I ordered a dress that NEVER was shipped. Great experience :). We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Find out how we combat fake reviews. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . We're so glad you were able to reorder and get it in the time frame you needed. You should check this page from time to time to ensure that you are happy with any changes. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? Yes! Call costs from other providers will vary. Most dresses are see through material with zippers stuck. How useful is that if the items never come? If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. I HIGHLY recommend NOT ordering from this place. Not to mention that the slip underneath hardly covers anything. Hi! A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. Store credit only. Please let us know if we can help any further. I messed up my address and they were quick to help and fix my mistake. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Thanks for your feedback. The dress did not fit correctly and they will only give you credit no refund. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Beyond disappointed. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Horrible company and horrible customer service. Hi Kristina, We had the same issue. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. I wish they were more transparent with the type of quality on their website. . We're so sorry to hear about the order. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Anyone can write a Trustpilot review. -Kate. I was told I could pay the difference on more expensive dress that may be able to be delivered faster. The dress is also incredibly thin and doesn't have much structure. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. Please emails us at resolution@lucyinthesky.email so we can better assist you. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Facebook is showing information to help you better understand the purpose of a Page. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. BROADBAND. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. this was for a very special event and now i have no outfit and no resolution to this. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. If you need specific product measurements or have further questions, please email us at. We're so glad we were able to help with the return. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Our styles are designed exclusively in Los Angeles. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Either you embrace "diaper astronaut love triangle" or you don't . CASANDRA M. was extremely helpful in seconds. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago I know it's still only Nov. 15 but I do not think this dress is coming. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. - Check in with your local post office, as packages are often held there for pick up. Gucci belt men Marmont . So glad we were able to help! If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Copyright 2023 Lucy in the Sky inc. All rights reserved. I never got any notification from them that my dresses would be late or anything. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Why would I need store credit when I already purchased the 3rd dress. 0818 719 819. -Kate, it was my first time ordering from Lucy in the sky. All such rights are reserved by www.lucyinthesky.com and its licensors. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. This consists of doing coursework over 15 months. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. Hi Hailey, Thanks for your feedback. We want to make sure this is refunded immediately. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Here are 8 tips for writing great reviews. . Hi Kaylyn! We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. You can email us at resolution@lucyinthesky.email! Order took over 2-4 weeks to be delivered. Contacts: Adam Russell Adam.Russell@FHFA.gov Key Employees of Lucy In The SKY. They just keep everyone's money, don't send anything. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. 2. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Her mom (Gene's mother's sister) has moved to France. If you need your dress for a specific date you might want to find a different one. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and.